Authored by Sarah Mack, TeamCain
In January, we conducted a survey to get an idea on what types of business challenges were in store for our customers in 2013 and we wanted to share the results in our blog. The survey participants were all from North American companies that varied in industry; energy providers, educational institutions, manufacturers of various products, pharmaceutical companies and municipalities. Most indicated that JD Edwards EnterpriseOne was their main ERP but we also had some World and PeopleSoft users.
THE TOP 3 BUSINESS CHALLENGES
There was a diverse response to our question “What are the Top 3 Business Challenges that you are facing in 2013?” like lack of resources, competitive markets, increasing efficiency, and the overall optimization of business processes (see pie chart below).
We wanted to explore some of the answers given further in this blog.
From thinking about upgrades to preparing for a future upgrade, it was clear that an upgrade in general meant a challenge for companies in 2013. One survey respondent listed “justifying ROI of upgrading” – this is actually a very good challenge to be thinking about. How can you explain that an upgrade would be beneficial to your business, not only in terms of a faster, up-to-date system but also for the business itself (like staying ahead of the competition)?
It was also clear that many companies were thinking about their applications and various solutions that they can use to make their jobs easier. For example, data purging and archiving (which actually goes hand in hand with concerns about upgrading) was one of the challenges listed. We’re big advocates for purging data before an upgrade and we’ve posted about purging and archiving in our other blog posts. The concerns with data purging and archiving are that something will accidentally get erased or that the project itself will greatly hinder your organization (slow systems down, cut into time that needs to be allocated for other important jobs).
Customers were also concerned about warehouse space and automating the warehouse process. The popularity of this answer intrigued us. We recently just wrote a blog entry called Three Tips to Maximize your EnterpriseOne Upgrade Value and in it are tips to think about when approaching an upgrade if you have numerous processes. One of the tips is to revisit warehouse and shop floor processes as they will increase inventory accuracy and overall warehouse efficiencies.
We asked of those who were on our webinars, to rate the value of their time on the webinars. The response was very positive. About 92% of respondents who attended a TeamCain webinar said it was well worth their time and they got great value for their time spent. Visit our webinars page to watch past recordings or to register for an upcoming webinar.
CONGRATS TO OUR RANDOMLY DRAWN WINNERS
As a “Thank You” for participating in our survey, we randomly drew 5 names to win $50 Amazon Gift Cards. Congratulations to Jonathan Smit (PTI Group), Theresa Thatcher (Revera Inc), Eric Lehti (Ameristar Fence Products), Catherine Wilbur (University of Windsor) and Gordon Thompson (Emerson Canada).
We appreciated everybody taking the time to complete our survey and offer us some insight into what’s important for businesses going forward in 2013.